Shipping & Return

All US orders are shipped via FEDEX.

• Free Shipping - We offer FREE  Shipping for all USA orders.
• Standard shipping takes 5-7 business day.

You are welcome to create a return request within 7 days of your parcel being received. 

Lea&Viola does not cover the shipping cost for returning an item. We recommend using a traceable service to reduce the risk of lost parcels.

$15 flat shipping fees will be deducted from refund amount.

SALE& FINAL SALE - Strictly no returns. No refund unless deemed faulty.

Before create your request, please read through the conditions below to ensure your item is eligible for a return.

• Items must be returned in original condition, unworn, unaltered, unwashed, with original packaging and with all tags attached
• Items soiled with make-up, dirt, food, tanning products or similar will not be accepted.
• Return costs are at the customer's expense (unless your item is deemed faulty).

Refunds are processed within 7 business days from the date your order is received. Funds generally take up to 7 business days to appear back into your bank account. Please note, all refunds are delivered back to the original payment method, and cannot be returned to a different card or account. Shipping fees are not refundable.

If you believe your item/s is faulty upon delivery, please contact our Customer Care team at info@leaandviola.comso we can assess your item/s. Please include your Name, Order Number, and photos of the fault in your email. If your product is deemed faulty, you will be eligible for a refund.

If your order is eligible, and you would like to request a return, please email  at info@leaandviola.com within 7 days of receiving your order.

In your email, please include:

• First and Last Name 
• Order number
• Name of the item/s you’d like to return

If your return request is approved, you can send it to our returns addresses: 

Lea&Viola

1412 Broadway Suite1604

New York,NY 10018

Please ensure that your  Returns Form is filled out and included in your parcel.